Effective Communication is key to co-operation and success within any Organisation and beyond because it leads to better performance and results. This workshop will explore different Communication and Behaviour types and give attendees a plan to move forward with the assertive skills that will enable them to effectively convey understanding.
Assertive behaviour is learned and so we need to recognise our natural instincts to adopt Passive or Aggressive states, how this impacts on transactions with others and how we can overcome these by practicing Assertive techniques.
Outline of the Workshop:
- Different styles of behaviour and their impact on others
- Identifying your own dominant behavioural style
- Assertive strategies for dealing with difficult situations
- Core responsive skills: questioning, listening and developing rapport
- Non-verbal communication
2.Being Motivated by Your Vision vs. Avoidance
Most people are motivated most of the time by fear of failure, avoidance of disaster, avoidance of pain, etc. This is even more true today than it was before the current economic crisis hit. There are more fears and negative fantasies circulating through our news media, our conversations, and our own minds than before. This has a profound effect on all of us, whether we are conscious of this fact or not. It is even more tempting than before to focus on avoidance versus vision.
Being motivated by avoidance creates a very different experience of life than being motivated by a powerful and compelling vision of what is possible. We push ourselves through life rather than being pulled when we are motivated by avoidance instead of by inspiration and possibility.
- Create A Compelling Vision for Your Business and Your Life
- Shift your focus away from Fears and towards Vision
- Creative Visualisation
- Experience more inspiration and motivation
- Increase the clarity of your priorities and your sense of optimism and confidence
- Goals, Milestones, Strategies and Action Plan
3.Marketing and Building New Prospects – FAST
Many Entrepreneurs and Leaders do not enjoy the sales part of their business. They often see it as a necessary evil and do not identify with being a “salesperson” and wish someone else could do all the sales or that a constant stream of eager clients would just “magically show up”.
Even if you think you’re not a “salesperson” you are already in sales. In fact, you’ve been in sales your entire life!
From the very first moment you wanted something from your parents as a baby, and took some action to get it, you’ve been in sales. Anytime you had a strong preference for something simple such as what movie to watch, or which restaurant to eat at, you had to use the same skills that are used in business to make a sale. If you’ve ever been in a helping role, such as a parent, teacher, mentor, or coach, you’ve been practicing your sales skills. You were “selling” those you were serving on their own potential, the possibilities for them, and the actions they needed to take to move forward.
Stages of The Marketing and Sales Process …
The four stages in the marketing and sales process. Stages one and two, “Filling the Pipeline” and “Following Up”, are critical to having a successful business. Without an abundance of prospects that have been cultivated to the point where they are interested in hearing your sales presentation, then having the best sales presentation in the world won’t do you much good. The four stages are: –
- Filling the Funnels / Pipeline (meeting new prospects and building your list)
- Following Up (being in communication with them & building the relationship)
- Getting Presentations (setting up presentations)
- Closing the Sale (turning a presentation into a sale)
We will also briefly discuss the value of Contact Management Systems.
4.Nurturing and Converting Your Prospects 15 Dec 2016 BOOK NOW
Leading on from the last session, “Selling”, as I am defining it, is a natural and normal part of everyday interactions between people. You can extend this natural and normal way of interacting into your business environment, taking some of the mystery and awkwardness out of the sales process. As you relax and embrace sales as a natural, healthy, normal conversation, your potential clients will take your lead and relax into the conversation as well.
Just like in business, these more personal “sales” situations can be approached with more or less effective methods. You can try to use manipulation, coercion, and even dishonesty to get your way, or you can use the more righteous and enjoyable methods we are going to cover in this workshop.
“Sales is helping people to make a powerful decision that will help them to get what they want.”
By this definition, sales is service. Sales is making a difference. Sales is making a contribution.
- Helping the prospect to get more clear about what they want and need, and to make a decision about whether or not your product/service is the best means to help them get that outcome.
- Taking this up a notch by making the sales conversation focused even more on service, making the interaction more valuable to the prospect, and therefore more meaningful and worthwhile for both of you, while it also builds rapport and demonstrates your ability to serve the client, and often leads to a sale.
- A simple model to help you with this process.
- Improving Client Retention
5.Time Mastery 19 Jan 2017 BOOK NOW
Effective Time Mastery is a key skill for anyone who is working in a dynamic and busy environment. Developing effective time mastery vastly increases personal effectiveness when working with Colleagues, Clients as well with larger groups, such as Suppliers, Service Partners etc.
This one-hour workshop will consider how participants currently manage their time, how effective that approach is and then explore a completely fresh entrepreneurial perspective that will bring about a change in the way individuals inspire and improve relationships both within and external to the organisation.
- Explore how you currently manage your time, your guiding principles around Time Mastery and the results you are getting with your current strategy;
- Discuss how overwhelm and the belief that there is never enough time in the day holds us back and how we can overcome these beliefs;
- Increasing Productivity, Organisation, Productivity and the 80-20 Rule
- Increasing Focus and Doubling Your Time Off. Develop the ability to choose what is most important for you to focus on by using a simple and highly effective Time Mastery model that provides a powerful system for recording all actions and projects whilst maintaining a clear, calm and creative mind;
- Discuss crisis management and being proactive versus reactive, with a 3-step system to becoming more proactive;
- Building Momentum Through Action
- Support Structures, Success Habits and Following Your Plan
- Mindfulness – 2 min meditation
- Celebration and Future Action