Courses, Workshops, Webinars, Programmes and E-Books
Featured Courses and Workshops:
All courses, workshops, webinars, programmes and e-books are thoroughly researched and designed to provide real solutions to the challenges people face.
Leadership Courses Here
Effective and Assertive Communication
This one-day workshop will explore different Communication and Behaviour types and equip attendees with the Assertive skills that will enable them to effectively convey understanding.
Effective Communication is key to co-operation and success within any Organisation and beyond because it leads to better performance and results.
Assertive behaviour is learned and so we need to recognise our natural instincts to adopt Passive or Aggressive states, how this impacts on transactions with others and how we can overcome these by practicing Assertive techniques.
• Different styles of behaviour and their impact on others
• Identifying and giving feedback on behavioural styles
• Identifying your own dominant behavioural style
• Assertive strategies for dealing with difficult situations
• Core responsive skills: questioning, listening and developing rapport
• Non-verbal communication
• Anticipate and avoid common misunderstandings
• Practice Assertive Communication
• Action planning
• Review and personal development planning
Handling Difficult Situations
This one-day workshop is ideally suited to all those in a leadership role those, who are expected to effectively handle difficult situations with team members and or/ customers and want to feel more confident and informed before doing so.
The day is structured so that delegates increase their confidence in identifying and resolving conflict. There will be plenty of opportunity to work individually and participate in group discussion/ activities. Emphasis is on taking away useful tools and techniques that can be readily applied in the workplace.
Effective Influencing Skills:
This one-day Leadership Training workshop explores how to influence others in a genuine way. In addition, we cover how to change the way individuals inspire and improve relationships both within and external to the organisation.
Effective Influencing Skills are key to building rapport and forging successful relationships with Colleagues, Clients, Suppliers and Service Partners etc.
Therefore, this Leadership Training workshop aims to demonstrate how to build authentic relationships with people. It is not about the manipulation of others.
The ability to influence effectively is essential to co-operation and success within any Organisation and beyond, since it leads to better performance, results and ultimate success.
Time For Excellence - Time Mastery:
This Leadership Training workshop turns traditional “time management” training on its head! Time Mastery is a key skill for anyone working in a dynamic and busy environment and, therefore, needs us to take a fresh perspective!
We have all these gadgets nowadays and yet we are busier than ever.
Developing these skills results in a vast improvement in personal effectiveness with everyone we come into contact with, in our lives.
In this one-day Leadership Training workshop, participants will consider how they currently manage their time and how effective that approach is.
Participants will then explore a completely fresh entrepreneurial perspective. Consequently, they will enjoy a change in the way they inspire people and improve relationships. This applies both within and external to the organisation.
Training Workshops, Courses and Programmes Include:
- Effective and Assertive Communication
- Advanced Communication for Leaders
- Effective Communication in The Digital World
- The Culture of Customer Service
- Handling Difficult Situations
- Time for Excellence - Time Mastery
- Time Mastery for Project Managers
- Key Motivators For You and Your Team
- Entrepreneurial Purpose and Mindset
- Living on Purpose - 7 ways to find your purpose and live a more fulfilling life
- Powerful Presentations and Public Speaking
- Power, Influence and Charisma
- Effective Influencing Skills
- Cultural Awareness
- Entrepreneur Start-Up Programme
- Entrepreneur – Scaling Up Programme
- Entrepreneur Masterclass Programme
- How to Build Your Client List at Lightening Speed
- Introduction to On-line Marketing
- Branding and Marketing That Hits the Mark
- Getting the Most out of Networking
- Team Building Events
Contact Me to discuss!