I hope you enjoyed last week’s Thought for the Week; “We don’t know what we don’t know!”

This was about how, as humans, we have certain blind spots that get in our way when we unaware of them.

And these blind spots are holding many people back from being promoted, getting clients, enjoying more success etc.

If you have received Coaching or Mentoring, you will remember that lightbulb moment when you had a big realisation!

You can read my previous blogs here below.

Sometimes we feel like an idiot for not knowing something and yet why should we have known that? I hear a lot of very talented professionals talk about this and whether they should admit not knowing something or just muddle through somehow.

If you have experienced this, or witnessed it as a leader, you’ll know that it can be disastrous to just try and ‘wing it’ … but not always …

“In both the art and the business worlds. The difference between the amateurs and the professionals is simple; The professionals know they’re winging it. The amateurs pretend they’re not!”

-Amanda Palmer-

[Bestselling author and musician]

There is a big difference between pretending and having the confidence to have a go anyway …

• Confidence in oneself
• Confidence in who we are
• Confidence in our capability, perhaps in a certain area
• Confidence in how we communicate through body language, tone of voice, words and across the various channels we use.

“There are no grown-ups. We suspect this when we are younger, but can confirm it only once we are the ones writing books and attending parent-teacher conferences. Everyone is winging it, some just do it more confidently”.

-Pamela Druckerman-

[An American-French writer and journalist]

I mention this regularly I know … have you thought about trying a complimentary one-to-one coaching session with me? There is absolutely no obligation. After 30 minutes, you will have gained more clarity and insight on how confident you are in your communication and what to do and also what not to do about it!

You can book a slot HERE 

As always, I will leave you with this thought for the week! I will be in touch again with more thoughts and tips on how you, and / or your team can be more effective communicators.

With best wishes,

Korinne 
P.s. Check out The Communication Code

I hope you enjoyed last week’s Thought for the Week; “Securing the Intangible” which was discussing that elusive quality; Charisma!

You can read my previous blogs below.

At first, many of my clients think they don’t need coaching or training. The thing is that as humans, we have certain blind spots that get in our way.

These blind spots are stopping people from getting promoted, getting clients, being more successful etc. And then the more I show them, the more they realise that they don’t know what they don’t know and we build their skills from there.

It’s a Catch 22 situation isn’t it!

“There are known knowns. These are things we know that we know. There are known unknowns. That is to say, there are things that we know we don’t know. But there are also unknown unknowns. There are things we don’t know we don’t know”.

-Donald Rumsfeld-

 [Donald Henry Rumsfeld (July 9, 1932 – June 29, 2021) was an American politician, government official and businessman who served as Secretary of Defence from 1975 to 1977 under president Gerald Ford, and again from 2001 to 2006 under President George W. Bush. He was both the youngest and the oldest secretary of defence]

Have you ever had a moment when someone tells you something you have never heard of and they look at you surprised, like you are an idiot for not knowing? But you don’t know what you don’t know!

I have helped so many business professionals, through one-to-one coaching, to uncover their blind spots around how they communicate. As a result, they can move forward much more productively and confidently with business goals and with their life. Because these are life skills as much as professional development.

This has to be done through coaching because everyone is unique and there is no “one size fits all” solution here.

So often, I see talented professionals struggle for various reasons. And I would say about 90% of the time it boils down to how they communicate and this in turn impacts on how they influence others and how they repel others without even realising it.

Communication is a science and yet can be so simple when you know how.

How would you like to try a complimentary one-to-one coaching session with me? There is absolutely no obligation. After 30 minutes, you will have gained more clarity and insight on what blind spots could be holding you back and how you want to move forward from there.

What have you got to lose and what have you got to gain? We don’t know what we don’t know do we! Book a slot HERE

“The more you know, the more you know you don’t know.”
~ Aristotle ~ 
[Ancient Greek Philosopher and Scientist]

As always, I will leave you with that thought! I will be in touch again with more thoughts and tips on how you, and / or your team can be more effective communicators.

With best wishes,

Korinne 

I hope you enjoyed last week’s Thought for the Week; “The things we do not say” which was about how we keep ourselves safe by holding back. And how we can really miss out on opportunities when we choose to stay in our comfort zone.

You can read my previous blogs here below.

Of course, sometimes there are very good reasons why we need to do that. What about the times when there is no good reason?

And how does this affect the way we communicate with others, build lasting relationships, succeed in business?

It is all about balance and you will have seen those around you over-communicate as well as hold back!

We have all noticed those powerful leaders who say very little and yet have so much power and charisma? And charisma is so intangible isn’t it!

What are they doing?

And what are they not doing?

• How would you define “power”?
• How would you define “charisma”?

Too often, we can define power as a negative force through past experiences. And yet the kind of power these charismatic leaders have is mostly positive, unspoken and subtle.

I have helped so many business professionals to find their inner power and charisma through one-to-one coaching. And the thing is; it’s all about who they are as an individual; their values, goals, motivation and how they communicate authentically.

And because everyone is unique, there is no “one size fits all” approach that will work.

So often, I see talented professionals struggle for various reasons. And I would say about 90% of the time it boils down to how they communicate.

We cannot underestimate the power of this.

How would you like to try a complimentary one-to-one coaching session with me?

There is absolutely no obligation. After 30 minutes, you will have gained more clarity and insight on how you want to move forward from there.

What have you got to lose and what have you got to gain? We don’t know what we don’t know do we! Book a slot HERE

“Charisma is the intangible that makes people want to follow you,
to be around you, to be influenced by you.”

~ Roger Dawson ~

[Author of “Secrets of Power Negotiating” and founder of the Power Negotiating Institute]

As always, I will leave you with that thought! I will be in touch again with more thoughts and tips on how you, and / or your team can be more effective communicators.

With best wishes,

Korinne 

Korinne Le Page
Thrive Coaching & Training

p.s. What do have to lose by booking that FREE 30-minute coaching session now! https://calendly.com/korinne/30min

I hope you enjoyed last week’s Thought for the Week; “Taking the Step” which was about how, as humans, we too often stay within our comfort zone without venturing beyond. And when we do take that step, that’s where all the magic happens!

You can read my previous blogs here below.

From your own experiences, you will know only too well that we often have very good reason for staying within our comfort zone. And, of course, that mechanism is in place to protect us in some way.

Sometimes we have to protect ourselves – at the same time, what about the times we could take that step and yet we hold back?

Let’s be honest, there are so many reasons why we can deny ourselves opportunities because we play safe right?

For instance; out of habit, fear, suspicion, we can’t be bothered etc?

And we know what Albert Einstein said about; “if you do what you always did, you’ll get what you always got!”

And our relationships and lives suffer when we play safe and don’t communicate what we really want to say!

This is where my programme differs from most, because before we can communicate genuinely and most effectively, we must first understand the things that hold us back. And I’m not talking about psychoanalysis here!

The process I have developed over more than 25 years is so simple and yet so effective when you know how.

Would you like to know more, either for yourself or someone else?

If you, or a friend or colleague would like to explore this further, you can book a complimentary 30-minute consultation with me! There is absolutely no obligation. After 30 minutes, you / they will have gained more clarity on the next step they want to take.

“I learned the things you do not say tend to scream the loudest within”

-Beau Taplin-

[The Things we do not say]

As always, I will leave you with that thought! I will be in touch again with more thoughts and tips on how you, and / or your team can be more effective communicators.

And don’t forget to check out “The Communication Code”

With best wishes,

Korinne 

p.s. What have you go to lose? Book that 30-minute session now! https://calendly.com/korinne/30min 

I hope you enjoyed last week’s Thought for the Week; “The Power to Connect” about one of the biggest struggles people face. i.e., a lack of confidence and the fear of upsetting others by saying the wrong thing. And yet, when we know how to just listen, communicate in a certain way and authentically, it just becomes so much simpler!

You can read my previous blogs here below.

I also emailed you this week about the words we use and how people can stress themselves out over ‘words’ when in fact they have much less impact than our body language and tone of voice.

There are many other reasons too aren’t there why people lack confidence and all kinds of ‘stuff’ going on in our minds that can hold us back?

And this is where participants on my programme get the most profound results. When people get to the point in their life where they just know that something has to shift and if they keep doing the same things nothing will change!

And these are the people I work with – those who are really committed to explore their values, what they want to achieve in their life and to change the way they have been communicating so they can get there!

They don’t have to change everything about the way they communicate! Just some tweaks here and there and ….

When they can communicate in a way that feels right for them, that’s in alignment with their true values and step outside their comfort zone, they will overcome those things that have been getting in the way over the years!

And that is where the magic happens …

“The comfort zone is a psychological state in which one feels familiar, safe, at ease, and secure. You never change your life until you step out of your comfort zone; change begins at the end of your comfort zone.”

-Roy T. Bennett-

[Author of “The Light in the Heart”]

As always, I will leave you with that thought! I will be in touch again with more thoughts and tips on how you, and / or your team can be more effective communicators.

If you, or one of your colleagues would like to explore this further, you can book a complimentary 30-minute consultation with me! There is absolutely no obligation. After 30 minutes, you / they will have gained more clarity on the next step they want to take.

And don’t forget the Free Masterclass I am running on 13^th October at 6.30pm! You can sign up HERE

With best wishes,

Korinne 
P.S. If you would like a spot on The Communication Code  starting on October 20^th, let me know! Early Action Bonus ends 7th October 2020. Click HERE to find out more.

I hope you enjoyed last week’s Thought for the Week; “The Ghosting Epidemic” – about how “ghosting” is becoming more and more common now in the corporate world and workplace. This goes against all we know about etiquette, manners and the importance of good communication.

This week I delivered a course that I run regularly for our local university centre; “Effective and Assertive Communication”. Those who attend are mainly from Corporate backgrounds, and at various levels within their Company.

One of the biggest struggles people face is a lack of confidence and a fear of upsetting others by saying things in the wrong way. And I have seen clients tie themselves in absolute knots over this wondering how to phrase things!

Communication can be perceived as complicated, especially with all of the different modes of communication we have these days, yet the techniques I show people, just simplify this whole dilemma!

It always amazes me to see the lightbulbs going on as people realise how they have been over-complicating the way they communicate and how simple it is when they know how!

Then, when they face a tricky situation, they feel better equipped to deal with it and when they handle it well, their confidence soars.

This is a topic I wish I could cover in a few sentences here – this needs more time and interaction. What I can offer you now though is one simple tip …

When another person is agitated / upset, whether it be a client, a colleague, an associate or whatever – just listen to them! And I mean listen without talking!

So, many people believe they are listening when they are actually doing most of the talking, probably without realising!

So, just listen to the other person, let them get everything off their mind. Then, only when they stop talking, summarise what they just told you to ensure you have understood correctly. And you might want to ask a question to clarify something they said or to ask what they have already tried. You might ask them what they most need right at this moment (if that’s appropriate).

This is the quickest way to diffuse conflict – to just listen! It’s so simple and effective and yet people so often forget to do this then get sucked into a negative situation that escalates.

“The most basic and powerful way to connect with another person is to listen. Just Listen. Perhaps the most important thing we ever give each other is our attention … A loving silence has far more power to heal and to connect that the most well-intentioned words”

-Rachel Naomi Remen-

[Author, including of: “Kitchen Table Wisdom”]

As always, I will leave you with that thought! I will be in touch again with more thoughts and tips on how you, and / or your team can be more effective communicators.

So, if you, or one of your colleagues would like to explore this further, you can book a complimentary 30-minute consultation with me! There is absolutely no obligation. After 30 minutes, you / they will have gained more clarity on the next step they want to take.

Also, I still have a couple of places for The Communication Code Group Coaching Programme starting on October 20^th. Click HERE to find out more.

With best wishes,

Korinne 

I hope you enjoyed the last Thought for the Week; “The Redwood Connection”  and how we can connect and communicate effectively with others who move and speak at a faster pace than us.

If this applied to you, I would love to hear how you got on last week using the tips I gave.

You can see this and previous blogs below.

As you know, I help business owners and leaders who struggle to be taken seriously and to communicate with more impact and authority to turn things around quickly and get great results.

Let me ask this question: How do you handle it when people ghost you?

This week, my VA (virtual assistant) went ghost! She said she was enjoying the work, she has other commitments and, although she didn’t communicate this with me, this is probably because she was over-committed and didn’t like to admit it. This happened twice.

It’s a hot topic these days. We hear about ‘ghosting’ frequently in the dating scene and about relationships that went from red hot to what-the-heck-happened? But what does ghosting in the workplace mean?

It is becoming more and more common now. It goes against all we know about etiquette, manners and the importance of good communication in the corporate world.

Let’s say you are interviewing for a role, someone comes along and tells you they are really interested in the post. You want to hire them and then they don’t respond. Or, they take the role, they come along on the first day and then you never see them again? You have no idea what happened, they just quit without saying anything.

How do you handle it when that kind of thing happens? Yes, it’s a tricky one isn’t it!

The first time it happened to me, I sent a message like this:

“Hi (name), I thought we were off to an amazing start, but you sort of disappeared. I hope everything’s OK. If you want to talk, I’d love to know what happened, good or bad.”

She replied saying she had been in hospital but was fully OK again and wanted to carry on. So we did and while I was on holiday, she did some good work for me and she made recommendations for next steps.

Then when I got back, it happened again! Zero contact once again. So, this time I have just accepted that it is what it is – her inability to share her truth and if she wanted to talk about it she would.

So, when it comes to how to communication here, it’s all about how I manage my internal communication. And when I work with clients who have experienced something similar, this is the bit they struggle with.

Yes, emotions can kick in …

“What did I do or say to make her do that?”

“Is this my fault?”

It can feel like a rejection! Whatever you feel it is valid as a human. And while it’s a positive thing to ask ourselves these questions, you will know whether this is true or not.

And whose responsibility is it after that?

Theirs. We can take responsibility for our part and then we have to let go because that person is processing something they aren’t ready to share.

We deal with our “stuff” and they deal with theirs.

The ghosting says far more about the ‘ghoster’ than the ‘ghosted’.

Don’t take it personally. And don’t spend too much time replaying every word and detail over in your head or wondering what you could’ve done differently. Most likely, nothing.

Has this happened to you with trades people too? People don’t return your calls or get back to you with quotes, leaving you hanging?

In life, relationships are everything and those we connect with on a genuine level, will always remember us.

And let me ask you – have you ever ghosted anyone in business?

If so, that person could come back into your life in a very powerful position! Even if they don’t, we never know how our paths may cross again in the future!

Ghosting destroys Corporate etiquette – never forget the importance of effective communication in business.

As always, I will be in touch again with more thoughts and tips on how you, and / or your team can be more effective communicators.

So, if you, or one of your colleagues is ready to explore this further, you / they can book a complimentary 30-minute consultation with me! There is absolutely no obligation. After 30 minutes, you / they will have gained more clarity on the next steps, empowering you / them to thrive.

“Never make someone else the main character in your own story.”
-J.M. Darhower, Ghosted–

As always, I will leave you with that thought!

With best wishes for your success.

Korinne 
P.S. I still have a few places for The Communication Code Group Coaching Programme starting on October 20^th. Click HERE to find out more.

Well so much has happened in our World hasn’t it over the past week! We have lost our dear Queen Elizabeth II and what an inspiration she was to us all.

Her Majesty was also one of the best communicators ever known, making instant connections with those she met.

And it all seemed so effortless for her didn’t it!

I hope you enjoyed the last Thought for the Week; “The 7-38-55 Rule” and how much impact our non-verbal communication has without us realising.

You can see previous blogs below.

I am helping business owners and leaders who struggle to be taken seriously and to communicate with more impact and authority to turn things around quickly and get great results.

When I first discovered this, I found it quite shocking how I could be making mistakes without realising. Yes, once we are aware, these can so easily be rectified.

How about the speed at which we talk then?

Have you noticed that, as our World moves at an ever-increasing pace, people around us are speaking faster?

• How easy is it to listen to them?
• How easy is it to take in what they are saying?
• How seriously do we take them?
• How much impact are they having?
• How well are they connecting with us as they speak?
• Do you feel like you are being talked AT when this happens?

Hmmm, I have noticed how I feel when this happens and I find it very difficult to connect with someone if they are speaking at a fast pace.

So, our PACE has so much to do with it, as well as our tone of voice, body language and the words we choose.

Would you walk away or would you try to connect with that person?

If you want to hear what they have to say, then here’s a tip …

Firstly, use their name (if you haven’t already) because when we hear our name, that connects us to the other person.

Then if you can summarise (succinctly) what they just told you to check your understanding, that will slow down the pace and show them that you have been listening. Again, this builds connection.

Then you could ask a question if you need something clarified.

You will be surprised to know how often people forget to stop and work on connecting with people and give up very easily!

As always, I will be in touch again with more thoughts and tips on how you, and / or your team can be more effective communicators.

So, if you, or one of your colleagues is ready to explore this further, you / they can book a complimentary 30-minute consultation with me! There is absolutely no obligation. After 30 minutes, you / they will have gained more clarity on the next steps, empowering you / them to thrive.

“Redwood time moves at a more stately pace than human time. To us, when we look at a redwood tree, it seems to be motionless and still, and yet redwoods are constantly in motion, moving upward into space, articulating themselves and filling redwood space over redwood time, over thousands of years”.

-Richard Preston –

[Bestselling author who has written books about infectious disease, bioterrorism, redwoods and other subjects, as well as fiction]

As always, I will leave you with that thought!

With best wishes for your success.

Korinne 

Korinne Le Page
Thrive Coaching & Training
P.S. I still have a couple of places on The Communication Code Group Coaching Programme starting on October 20^th. Click HERE to find out more.

6th September 2022

I hope you enjoyed last week’s thought; “Breaking Through!” about overcoming the things that hold us back from communicating truthfully and with authority so people take us seriously.

You can see previous blogs below.

I have been helping business owners and leaders who struggle to be taken seriously and to communicate with more impact and authority. Often people assume that if someone is an entrepreneur or leader of some kind, then they must be brilliant communicators and many are.

Others just get by, but know deep down that they could get much better results than they do currently if they knew how to communicate more effectively.

And I cannot emphasis enough how important it is to understand what gets in the way of us communicating effectively before we get into upskilling. But here is one invaluable tip that will help you and / or your colleagues right away …

TIP – The 7-38-55 Rule

You could be making mistakes without realising that could so easily be rectified.

Non-verbal cues like body language and tone of voice can communicate more about a person’s feelings than their words. Research was done around how much impact our words, tone of voice and body language have in face-to-face conversations.

Dr Albert Mehrabian’s 7-38-55 rule is a theory that seeks to quantify how much of what we intend to say is communicated via verbal and non-verbal channels.

• Our body language has 55% impact
• Our tone of voice has 38% impact
• Our words have just 7% impact

So, what does this tell us?

Learning how to apply the 7-38-55 rule will help you to understand what other people are communicating and better control your own messaging.
For example; if you’re in a meeting, looking down most of the time and not making eye contact with people in the room, then you are probably repelling people.

And here’s why …

When we avoid making eye contact with people, we appear to be closed off, less approachable and people may find it difficult to relate to and trust us so they are less likely to take us seriously.

This doesn’t mean that you have to stare at people though, that would be to the other extreme! What to do instead? Just be intentional about how you show up, be approachable, present, smile (when appropriate), make eye contact and listen to people. That goes such a long way.
Do you find yourself making this mistake?

If not, how do you feel about those who do?

Hit reply and let me know!

As always, I will be in touch again with more thoughts and tips on how you, and / or your team can be more effective communicators.

So, if you, or one of your colleagues is ready to explore this further, you / they can book a complimentary 30-minute consultation with me! There is absolutely no obligation. After 30 minutes, you / they will have gained more clarity on the next steps, empowering you / them to thrive.

“When we fear what other people think about us, we are frequently more focused on ‘being interesting’ and less focused on ‘taking an interest.’ That’s why many people talk a great deal when they are anxious and why many people never feel heard. If both people and conversation are trying to be interesting, there is no one left to genuinely listen.”

-John Yokoyama-

 [“When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World-Famous Pike Place Fish Market”]

As always, I will leave you with that thought!

With best wishes for your success.

Korinne 

Korinne Le Page
Thrive Coaching & Training
P.S. I still have a few places for The Communication Code Group Coaching Programme starting on October 20^th. Click HERE to find out more.

30th August 2022

I hope you enjoyed last week’s thought; “Walking the Line” about balancing risk, accountability and wellbeing. You can see previous blogs below.

I shared about the time I ran a leadership programme for Sandy Lane Hotel in Barbados and how they overcame ‘walking the line’.

As you know, I specialise in helping business owners and leaders who are ready to communicate with more impact and authority. To achieve this, first we have to explore what gets in the way of us communicating with truth and authority and then we get into the nitty gritty of HOW to do that.

• You may already be doing this and getting great results.
• You may struggle at times, or you may want to help colleagues to communicate more effectively and to have more impact and authority.

So, this week, I invite you (or your colleagues) to make a list of what gets in the way of communicating effectively. For instance, this could be …

• Self-doubt and believing that you don’t have anything worthwhile to contribute.
• The belief that other people are cleverer than you
• You don’t want to get “above yourself”
• You don’t want to be perceived as ‘pushy’

These are just a few examples of the things that can get in the way for some of us in our communication, so we hold back from saying what we actually want to say.

However, believe that you DO have something valuable to contribute and if you hold back, you could be denying the other person / people of finding a solution, or whatever the aim is of the discussion. Even if you say something and it is dismissed or not taken seriously, you have put that idea out there in other peoples’ minds!

And with some small shifts, you CAN communicate in such a way that people take notice of you, you are seen and heard and have the authority you deserve.

What is “Authority”?

Many have a negative perception of this for some reason, probably because they have had bad experiences in the past that they’ve put down to “authority”. This could be …

• A teacher who put them down
• Being bullied in the past by a boss or someone who didn’t know better
• The perception of people in authority such as traffic wardens

While these experiences leave a mark on our self-belief, we CAN overcome them.

This is my approach – to overcome what holds us back before building up new skills, tools and techniques. How?

Well, I work with people, either on a one-to-one basis, or within a group coaching programme, which is very different to a training course. (I deliver training courses too and actually prefer to run these as part of a larger programme that consolidates and reinstates skills over time, rather than just one isolated course).

You may well have experienced a Group Coaching programme and will know that these are different to a one-day training course because, not only do you get some one-to-one coaching with me, you are with other like-minded people who are struggling with similar issues. So, you all learn so much from each other as well as from me.

Honestly, this is transformational and at the end of the day, that is what we want as humans isn’t it! If we are struggling with something, we want to experience a real difference.

Why am I telling you this?

Firstly, because I am passionate about this (if you didn’t already know that!) and because in the past I have denied myself opportunities because of my self-limiting beliefs that held me back. And I want to do what I can to help others who are struggling too – but only if they are ready to take action and see that transformation.

Sometimes people hold back because they are afraid of success! They have a fear of what change will bring.

So, if you, or one of your colleagues is ready to overcome these struggles, you / they can book a complimentary 30-minute consultation with me! There is absolutely no obligation. After 30 minutes, you / they will have gained more clarity on the next steps, empowering you / them to thrive.

And here is a quote from an amazing lady who has coached me through a group coaching programme …

“Breakthroughs happen when limiting thoughts and behaviours are challenged.”
– Fabienne Fredrickson –

[Inspirational mentor to thousands of clients worldwide, author, international speaker and founder of Boldheart]

And you or a colleague may be ready to jump in right now! If so, I still have a few places for The Communication Code Group Coaching Programme starting on October 20^th. Click HERE to find out more.

With best wishes for your success.

Korinne 

Korinne Le Page
Thrive Coaching & Training
P.S. Book that free 30-minute session – what have you got to lose?