Thought for the Week – From Focus to Trust

from-focus-to-trust

Thought for the Week – From Focus to Trust: Why does uncertainty erode trust so quickly?

In last week’s Thought for the Week, we explored how conversations move From Friction to Focus. If you missed it, you can catch up here. You will have noticed a progression over the past few emails! In this 5-Part Arc; this week, let’s take the next step From Focus to Trust.

Why Trust Follows Focus

When clarity emerges, trust follows, because trust isn’t built on constant agreement – it’s built on knowing where we stand.

Think of the leaders or colleagues you trust most…

  • Are they the ones who always said what you wanted to hear?
  • Or are they the ones who were clear, even when the truth was uncomfortable?

Trust isn’t simply about getting along. It’s about confidence; confidence that the person across from you means what they say, follows through, and stands for something clear.

When focus emerges in a conversation – when the noise is stripped away and what matters most comes into view – trust has space to grow.

Why Focus Builds Trust 

Focus removes ambiguity. When we’re clear, people know what to expect because people don’t trust what they don’t understand. Clarity creates confidence.

Focus leads to consistency. Consistency builds confidence. When our direction is clear, our actions align – and reliability builds trust.

Focus reveals integrity. Trust deepens when what we say and what we do align.

Three Ways to Build Trust Through Focus

  1. Be clear, not vague: Uncertainty erodes trust; clarity strengthens it. 
  1. Share the ‘why’: When people understand the reasoning, they feel respected. 
  1. Match words with actions: Nothing builds – or breaks – trust faster than this.

A Final Thought

Focus isn’t just about productivity. It’s about trust. Because when people see clarity, they can place confidence in it.

Trust doesn’t grow in the absence of friction; it grows in the presence of clarity.

 

“Trust is the glue of life. It’s the most essential ingredient in effective communication.”

– Stephen R. Covey –

 

So, the next time you leave a tough conversation with clarity, remember that you may have just planted the seed of building deeper trust.

With warmest wishes,

korinne-sig

Korinne Le Page
Thrive Coaching & Training – Empowering You to Thrive!

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Thought for the Week – From Friction to Focus

from-friction-to-focusThought for the Week – From Friction to Focus: Ever noticed how your sharpest insights often come after your toughest conversations? 

Last time, we explored “From Flow to Friction”. If you missed it, you can catch up here

This week, I’d like to take that one step further: From Friction to Focus.

As discussed last week, we often think of friction as resistance – what if it’s moving us from friction to focus?

Friction slows us down, yes – yet it also sharpens us. It’s the pause that forces us to look again, to strip away what’s unimportant, and to see what really matters.

Why Friction Creates Focus

When conversations hit a bump – through disagreement, hesitation, or resistance – it’s tempting to see it as a setback. Yet friction often isn’t the end of communication, it’s the moment that clarifies what’s truly important.

Like a lens coming into focus, friction cuts through the blur. It forces us to pause, reconsider, and bring sharper attention to what matters.

Think back to a time when you disagreed with someone at work, or in your personal life. Maybe the tension felt uncomfortable.

In hindsight, did the disagreement clarify a priority?

Did it highlight a hidden value?

Did it sharpen your perspective on what mattered most?

That’s the gift of friction. Without it, we might move quickly but without direction. With it, we pause, reflect, and reorient toward what’s essential.

Here’s how friction can actually serve us:

  1. It clarifies values. Disagreement often reveals what’s deeply important to each person.
  2. It filters noise. In tension, the non-essential fades, leaving the core message clear.
  3. It fuels alignment. Once clarified, those values can guide shared decisions.

Three Practical Tools to Try This Week

  1. Name what matters. When friction arises, ask: What value or principle is being tested here? Often, that’s the real conversation waiting to happen.
  2. Reframe the resistance. Instead of thinking “This is conflict,” try: “This is a chance to gain clarity.”
  3. Create clarity statements. Summarise what you’ve learned from the moment of tension in one sentence. For example: “We both care about quality, even if we see different paths to get there.”

A Simple Story

One leader I worked with recently shared how their team often hit roadblocks when making decisions. At first, those moments felt frustrating. Yet when they began pausing to ask, “What’s the real issue we’re trying to solve?” the friction transformed into clarity. The discussions took a little longer, yes – but decisions became sharper, faster to implement, and far more sustainable.

That’s the paradox: friction may seem like it slows us down, yet it often saves time in the long run by sharpening our focus!

A New Perspective

This week, notice when a conversation gets uncomfortable. Instead of pushing past it, lean in. Ask the deeper question. Listen for the underlying value. See if the moment of friction is pointing you toward focus.

Because when we let friction refine us, we don’t just restore connection – we discover clarity. 

“Clarity comes not from avoiding friction, but from facing it.”

– Brené Brown –

I always enjoy hearing your perspective. If a conversation would be helpful, I’d be glad to set one up.

With warmest wishes,

korinne-sig

Korinne Le Page
Thrive Coaching & Training
– Empowering You to Thrive!

Not yet subscribed to Thrive? Join here to receive weekly reflections and prompts: Subscribe to Thrive

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Thought for the Week – From Flow to Friction

from-flow-to-frictionWhen have you learned more from a disagreement than from an agreement?

Last time, we explored “From Fuel to Flow: How Communication Creates Momentum”. If you missed it, you can catch up here.

We love conversations that flow. They’re energising, effortless, full of momentum.

What happens when the flow of conversation stalls?

When our conversations meet a moment of friction: disagreement, hesitation, a pause that feels heavy?

Friction Isn’t Failure

In a world where speed is celebrated, silence, hesitation, or disagreement can feel uncomfortable. Yet friction isn’t a breakdown – it’s a breakthrough waiting to happen.

Friction forces us to slow down, listen closer, and notice what lies beneath the surface.

Too often, we treat friction as failure. Yet friction is not the end of connection – it’s the test of it. Like sandpaper, friction shapes and refines. It slows us down so we can see what really matters.

Think of it like this:

  • Flow creates movement and carries us forward.
  • Friction creates depth and an opportunity to grow.

Think about your most meaningful relationships – whether at work, in your family, or with friends. The chances are, they grew stronger in tough moments, where honesty was tested and trust was built, rather than in more challenging situations.

The leaders, colleagues, and friends we most remember are rarely the ones who avoided conflict. They are the ones who leaned into it with curiosity, patience, and courage.

How to Turn Friction into Connection

This week, I invite you to try these three practical ways to welcome friction instead of fearing it:

  1. Stay Curious, Not Defensive. Ask: “Tell me more about how you see it?” 
  1. Acknowledge the moment:I sense some tension here – could we explore it? 
  1. Seek the Deeper ‘Why’. Go beyond positions and uncover what truly matters, i.e., the underlying need, value, or concern that really matters to the person, or to yourself.
The Gift of Friction

When flow meets friction, connection deepens – and the conversations that follow endure.

Without friction, wheels spin.

Without resistance, muscles don’t grow.

Without challenge, conversations remain shallow.

The next time flow turns to friction, see it as an invitation rather than a roadblock. It may just be the spark that deepens trust and sets the stage for real momentum.

So, let’s not just celebrate conversations that flow. Let’s learn to value the ones that stretch us. That’s where the real growth happens.

 

“In the middle of every difficulty lies opportunity.”

– Albert Einstein –

 

As always, I love hearing your thoughts. If you’d like to arrange a conversation anytime, let’s do that!

With warmest wishes,

korinne-sig

Korinne Le Page
Thrive Coaching & Training
– Empowering You to Thrive!

Not yet subscribed to Thrive? Join here to receive weekly reflections and prompts: Subscribe to Thrive

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Thought for the Week – From Fuel to Flow: How Communication Creates Momentum

ripple-effectWhat ripples out after you’ve left the room?

Last time, we explored “Fuel or Fizzle: The Energy Behind Every Conversation. If you missed it, you can catch up here

Ripples are powerful. A stone dropped into a pond lifts water, catches the eye, and draws attention. Yet a single ripple alone will fade. True impact happens when the motion spreads, creating waves that move far beyond the first splash.

That’s the challenge with communication today: too many messages create momentary energy but no lasting movement.

Flow is what happens when communication builds direction, trust, and curiosity that lasts. It’s not just “feel-good energy” in the room – it’s energy that keeps people moving once the meeting or conversation ends.

Think of it like this:

  • A splash or a spark is motivation.
  • Flow is momentum.

Leaders, parents, colleagues, friends – we all face the same choice: do we chase sparks, or create flow?

As Jay-Z wisely said: Don’t just go with the flow. Be the flow.”

I invite you to try a small practice this week:

Instead of finishing a conversation with “That was great,” finish with one thing that sustains flow. For example;

  • a clear next step
  • a shared story
  • a powerful question.

Because conversations that spark disappear, while conversations that flow endure – and multiply. And we don’t have to be a leader to inspire others.

 

“Don’t just be a leader who inspires in the moment; be one who creates momentum beyond the moment.”

– Craig Groeschel –

[Public speaker, New York Times best-selling author who has written several books, including “Winning the War in Your Mind” and “Lead Like It Matters”]

 

As always, I love hearing your thoughts. If you’d like to have a conversation anytime, let’s arrange one!

With warmest wishes,

korinne-sig

Korinne Le Page
Thrive Coaching & Training
– Empowering You to Thrive!

Not yet subscribed to Thrive? Join here to receive weekly reflections and prompts: Subscribe to Thrive

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Thought for the Week – Fuel or Fizzle: The Energy Behind Every Conversation

 Communication-regenerates-or-depletesThink back to the last conversation you had that left you energised … 

Thought for the Week – Fuel or Fizzle: The Energy Behind Every Conversation

Last time, we explored “Thriving in a Human-Centric Future” and, whilst AI can do many things, it can’t be us. Because in the end, technology may change the tools we use, yet it’s still people who make the difference.

If you missed it, you can catch up here

Have you noticed how some conversations leave you buzzing with energy – while others leave you flat? Same time, same exchange, and yet a very different impact.

That’s because communication is never neutral. It either fuels or fizzles.

Every interaction leaves something behind. It either regenerates, building trust, clarity, and connection – or it depletes, leaving doubt, noise, or confusion.

And here’s the thing: communication that fuels isn’t something we need a qualification for. It’s something we can all develop and practise, every day.

Employers consistently rank communication at the top of skills they need. Yet this isn’t only about the workplace. Whether you’re a parent, a student, a colleague, or a friend, your words carry weight.

Every one of us has the power to spark or stall in daily interactions – whether it’s with a client, a colleague, a family member, a student or even at the kitchen table.

What does regenerative communication look like?

Regenerative communication isn’t just about being clear or polite. It’s about creating connection and energy that multiplies:

  • Clarity instead of noise: Words that create direction, not confusion.
  • Trust instead of doubt: Honest, open exchanges that build confidence and connection.
  • Curiosity instead of closure: Questions that invite discovery, not just endings.
  • Energy: it leaves people empowered, not feeling smaller.

Why it matters now more than ever

In a world overflowing with messages, updates, and notifications, people just don’t need more communication. Less is more.

Communication isn’t simply a “soft skill.” It’s a human one, so we need communication that fuels, and conversations that energise.

A simple experiment for this week

  • Pause before replying – and let listening do the heavy lifting.
  • Ask one well-placed question that opens the conversation instead of closing it.
  • Replace one routine update with a short story that adds meaning.

In a noisy world, communication is not just about transferring information and being understood – it’s about the energy we leave behind in the other person.

The Ripple Effect

When we communicate regeneratively, we don’t just get better outcomes in the moment. We create ripples – trust, confidence and inspiration that continue long after the words have faded.

In a time of change and uncertainty, this is how we make communication not just a skill, but a daily act of renewal.

We know that words alone have just 7% impact in our conversations – it’s all about HOW we say those words through our tone of voice and body language.

So, words, and how we deliver them, don’t just transfer information. They shape futures.

 

“Words can inspire, and words can destroy. Choose yours well.”

– Robin Sharma –

[Canadian writer, best known for his “The Monk Who Sold His Ferrari” book series]

 

As always, I love hearing your thoughts. If you’d like to have a conversation anytime, I’d be very happy to.

With warmest wishes,

korinne-sig

Korinne Le Page
Thrive Coaching & Training
– Empowering You to Thrive!

Not yet subscribed to Thrive? Join here to receive weekly reflections and prompts: Subscribe to Thrive

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Thought for the Week – Thriving in a Human-Centric Future

human-centric-skillsWhat’s one “human skill” you think will be even more valuable in five years than it is today?

Last time, we explored “Did AI Write This?” and when something is structured and punctuated, nowadays it can be misunderstood as being AI-generated. If you missed it, you can catch up here

Exam results have just landed for many young people, and for some, it’s a celebration; for others, a moment of uncertainty. Yet here’s the thing: we know that the grades on that piece of paper are not the final word on their future.

Because the future of work is changing faster than any curriculum.

The skills that will matter most in the years ahead won’t be measured by a test score.

When we think about it…

  • AI can write, but can it truly listen?
  • AI can analyse, but can it build trust?
  • AI can summarise, but can it inspire action?

Communication, empathy, collaboration – these are the regenerative, human-centric skills that set people apart, and grow stronger the more we use them, like a muscle… and that AI can’t replicate.

AI isn’t the enemy – it’s the amplifier. It’s about leveraging our uniquely human strengths.

The conversation around AI often focuses on replacement: “Will AI take my job?” Yet the real question is: “How will I work alongside AI to add value that only a human can?”

Think of AI as a tool that can handle the heavy lifting – drafting a first version, crunching the numbers, organising the data. This frees you up to do the things only you can do:

  • Spot the emotional nuance in a client’s response.
  • Frame an idea so it inspires action, not just understanding.
  • Build trust that lasts longer than any transaction.

The Enduring Human Edge

Here’s what won’t get automated anytime soon:

  • Empathy: Understanding feelings, not just facts.
  • Storytelling: Turning ideas into experiences that people connect with
  • Collaboration: Blending skills, perspectives, and yes, even AI contributions.
  • Adaptability: Navigating change with creativity, rather than fear.

These skills aren’t static. They’re regenerative – the more we use them, the stronger they get.

Why This Matters Now

Employers worldwide are saying the same thing: they need people who can connect, communicate, and adapt. LinkedIn’s research consistently ranks soft skills – especially communication – at the top of hiring priorities.

And here’s the best part – you don’t need to wait for a new qualification to start building them. You can practise these every day:

  • Ask better questions.
  • Listen without rushing to reply.
  • Turn a dull report into a story people want to hear.

A Regenerative Approach to Skills

AI can store information. Humans can create meaning.

AI can give an answer. Humans can spark a conversation.

If you approach your skills like a living ecosystem – feeding them through experiences, conversations, and curiosity – they’ll keep growing and adapting as the world changes.

 

“Artificial intelligence is not a substitute for human intelligence; it is a tool to support and extend it.”

Fei-Fei Li

[Co-Director of the Stanford Institute for Human-Centred Artificial Intelligence]

 

So, I invite you to try these things this week and see how it changes your conversations…

  • Listen longer than feels comfortable before you reply.
  • Ask one question designed to reveal something new.
  • Tell one story that makes data feel human.

The tech will keep evolving. The question is: will we?

AI can do many things. But it can’t be you. Because in the end, technology may change the tools we use, yet it’s still people who make the difference.

I’d love to hear your thoughts on this too and, if you would like to have a conversation, I would be very happy to meet up.

With warmest wishes,

korinne-sig

Korinne Le Page
Thrive Coaching & Training
– Empowering You to Thrive!

Not yet subscribed to Thrive? Join here to receive weekly reflections and prompts: Subscribe to Thrive

P.S. Feel free to share your experiences and insights!

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Thought for the Week – Did AI Write This?

did-ai-write-thisWhen did clear, thoughtful writing start sounding “too AI”? 

Last time, we explored “The Words We Don’t Say” – we often think communication is all about what we say. Yet so much is shaped by what we don’t say. If you missed it, you can catch up here

Lately I’ve noticed a growing trend: people are starting to question punctuation. Have you noticed this too?

When something is structured, grammatically sound, and punctuated, these days it’s often met with: “Hmm… this sounds like AI.”

Yet punctuation doesn’t strip our words of humanity – it gives them shape, clarity and emotional tone.

Without it, meaning gets lost:

“Let’s eat, Grandma.”

“Let’s eat Grandma.”

Right! One of those is a dinner invitation. The other is… well, a crime scene!

  • Have you ever sent a message that was misunderstood because of missing punctuation?
  • Have you had a moment where a tiny punctuation choice changed the tone of what you were trying to say – maybe at work, in a leadership role, or in a personal moment?
  • Did someone teach you the power of punctuation in a way that stuck with you?

I have learned that even something as small as a missing full stop can shift the tone – making a message feel rushed or careless, even when it’s not.

We don’t punctuate to impress. We punctuate to be understood.

 

“Punctuation marks are the road signs placed along the highway of our communication – to control speeds, provide directions, and prevent head-on collisions.”

Russell Baker

[American journalist & author]

 

So, here’s some encouragement for this week…

If you like using punctuation and writing with care, keep doing it. Use punctuation. Use pauses. Use your voice. It’s not robotic – it’s respectful.

In a world full of noise, clarity is a gift.

I’d love to hear what you think on this topic!

With warmest wishes,

korinne-sig

Korinne Le Page
Thrive Coaching & Training
– Empowering You to Thrive!

Not yet subscribed to Thrive? Join here to receive weekly reflections and prompts: Subscribe to Thrive

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Thought for the Week – The Words We Don’t Say

the-words-we-dont-say-imageWhat conversation have you been rehearsing in your head and still haven’t had?

Last time, we explored “The Words We Whisper” – the quiet voice we carry inside. The gentle resilience. The encouragement we can offer ourselves. If you missed it, you can catch up here

This week, I’ve been thinking about another layer to how we communicate – just as quiet and just as powerful:

The words we don’t say.

You know the ones…

  • The kind that linger in the back of your mind during a conversation.
  • The kind you rehearse in the shower, or rewrite in a text you never send.
  • The kind that feel too honest, too messy, too vulnerable – or just too much.

We hold back for all kinds of reasons…

Because we don’t want to make it awkward.

Because we don’t want to rock the boat.

Because it’s easier to pretend we’re fine than to explain why we’re not.

  • The “thank you” we meant to share, but we moved on too fast.
  • The boundary we need yet never voice.
  • The “I miss you” that feels too tender to admit.
  • The apology we think about but aren’t sure how to offer.

Yet unspoken words don’t disappear. They collect. They shape the distance between us.

They become weight we carry quietly – sometimes for days, sometimes for years.

We often think communication is about what we say – yet so much is shaped by what we don’t say.

Sometimes, silence is self-protection. Sometimes, it’s wisdom.

At other times, it’s about fear, or habit, or the weight of not wanting to risk disrupting things.

It’s worth asking yourself:

  • What have I been holding back?
  • What conversation am I avoiding?
  • What part of me is asking to be heard – by someone else?
  • What would I say if I trusted I’d be heard with compassion?

Speaking up can feel risky. It might be something simple:

A thank you.

An “I’m still hurt.”

An “I need some space.”

Or even: “I care about this too much not to say something.”

There’s no pressure to say it all at once – maybe there’s one thing you can say. One sentence. One step. One truth.

Even a whisper can make space for healing. It can be a form of release – of reclaiming something inside you.

It doesn’t have to be perfect. It doesn’t have to be dramatic.

 

“We say ‘I’m fine’ because we don’t know how to say, ‘This is hard, and I don’t know how to talk about it yet.”

 Morgan Harper Nichols

[Musician, songwriter, mixed-media artist, and writer, whose work is centred around the question “how can we create connection?”]

 

This week…

  • What have you been meaning to say and haven’t?
  • What could shift if those unsaid words were gently, kindly named?

Sometimes, just a few words can change everything.

Here’s to courage – and to choosing our words, even the quiet ones.

With warmest wishes,

korinne-sig

Korinne Le Page
Thrive Coaching & Training
– Empowering You to Thrive!
P.S. Feel free to share your experiences and insights!

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Thought for the Week – The Words We Whisper

learning-and-becomingWhen you make a mistake, what’s the first sentence you say to yourself?

Last time, we explored the idea of giving ourselves credit – recognising the quiet resilience, hard choices, and the ways we’ve grown (even if it didn’t look “perfect”). If you missed it, you can catch up here

Thank you again for the messages you sent in response – it’s a privilege to share your reflections with you.

This week, I’ve been thinking about the voice that we carry with us day to day – the tone, the words, and the internal dialogue that so often goes unnoticed.

That quiet murmur that either lifts us… or slowly wears us down.

It’s worth asking:

  • How am I speaking to myself today?
  • If I heard someone talking to a friend, the way I am speaking to myself… how would I feel?
  • What belief is hiding behind the way I’m narrating my own life right now?

Here’s what I’ve noticed…

We can’t always silence that inner critic – we can learn to meet it with kindness though.

We can gently shift the tone. We can speak back in a positive way.

We can remind ourselves that we are allowed to be a work in progress and a masterpiece in motion – at the same time.

This week… 

  • What if your inner voice was your inner encourager?
  • What if, just for a moment, you spoke to yourself as you would to someone you deeply care about?

It doesn’t have to be loud. It just has to be true.

If your inner voice was your closest ally, what would it say to you today?

Try whispering:

  • “I’m doing better than I think.”
  • “This is hard, yet I’ve done tough things before, and I can again.”
  • “I don’t have to earn my worth. I already have it.”

 

“Talk to yourself like someone you love.”

Brené Brown –

With warmest wishes,

korinne-sig

Korinne Le Page
Thrive Coaching & Training
– Empowering You to Thrive!
P.S. Feel free to share your experiences and insights!

P.P.S. Book a complimentary Clarity Session with me here

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Thought for the Week – Look How Far You’ve Come!

look-how-far-youve-comeWhat’s something you’ve achieved recently that you haven’t given yourself credit for?

Thought for the Week – Look How Far You’ve Come!

Last time, we reflected on “I Was Still Learning, Growing“; forgiving our past selves – the younger, less-experienced versions of ourselves while we were still learning, still working it all out. If you missed it, you can catch up here

I received some lovely emails this week sharing how this resonated with you – I feel honoured that you shared this with me, thank you.

Here’s something else I have been thinking about lately:

  • We’re often quick to criticise who we used to be while being far too slow to acknowledge how far we’ve come.
  • We minimise our growth because we are focussing on the work ahead that’s yet to do.
  • We downplay our progress because it doesn’t look ‘perfect’.
  • We forget to acknowledge and celebrate the quiet resilience it took us to get here.

And yet – that version of you who made it through tough challenges…

Who kept going no matter what…

Who chose to change, even when it was uncomfortable…

They deserve some credit!

So, this week, instead of only noticing where you want to improve, I invite you to pause and also recognise this:

  • You’ve come a long way.
  • You’ve grown in ways you once believed impossible.
  • You’ve made hard choices. You’ve softened. You’ve stretched.
  • And you’re still becoming your most magnificent self.

 That counts.

 

“You’ve been criticizing yourself for years and it hasn’t worked. Try approving of yourself and see what happens.”

–  Louise Hay –

[Founder of Hay House, American motivational author and professional speaker]

 

Here’s a question to carry into the week:

What do you want to give yourself credit for? (Even if it feels small. Even if no one else saw it.)

With warmest wishes,

korinne-sig

Korinne Le Page
Thrive Coaching & Training
– Empowering You to Thrive!
P.S. Feel free to share your experiences and insights!

P.P.S. Book a complimentary Clarity Session with me here

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